Yes—enter your engraving details in the personalisation box on the product page before adding to cart.

If your order hasn’t been processed, we may be able to amend it. Email info@snazzypooch.co.uk as soon as possible with your order number.

UK orders usually arrive in 2–3 working days after dispatch. International orders typically take 7–14 business days depending on customs. See our Delivery & Returns page for the latest timings.

Yes—we ship worldwide for a flat rate shown at checkout. Local customs duties or taxes may apply.

Yes, you’ll receive a tracking number by email once your order has been dispatched.

International customers are responsible for any duties, taxes or import fees charged by local authorities.

Your customs office may require payment before release. Please check your country’s import rules before ordering.

Use the size charts on each product page or visit our Size Guide.

Exchanges are available within 30 days (excluding personalised products). Please double-check sizing before ordering personalised items.

Yes—explore our matching harnesses, collars and leads here: Shop Matching Sets.

We use soft, durable materials such as velvet, fleece, faux leather and polyester blends for comfort and safety.

Hand wash with mild soap and cold water, then air-dry.

We accept Visa, Mastercard, Amex, PayPal, Klarna, Apple Pay, Google Pay and more—shown at checkout.

Usually yes, unless stated otherwise on a specific promotion.

Not currently, but all orders arrive neatly packaged and ready to gift.

Personalised items can only be returned if they arrive damaged or faulty—see our Returns Policy.

Email info@snazzypooch.co.uk within 48 hours of delivery with a photo. We’ll send a free return label and replace or refund your item.